Fri May 12 2023
While our stores are not manned 24/7, our website is up and running all the time. Most items listed on their unique product page will have a detailed list of specifications and documentation. On any product’s page, simply scroll down until you see the Quick Specs section along with various others.
The Documents section will generally contain the owner’s manual, spec sheets, and control guides.
All major brands will have contract information listed online and on the appliance itself. If you find you are stuck with a feature of your appliance or do not know how something works, sometimes it’s as simple as reaching out to the manufacturer for assistance.
A lot of manufacturers are moving away from paper booklets and printed materials that ship with appliances, so sometimes the best bet is to talk to a live person or use the resources listed above to get a digital copy of a specific guide or spec sheet.
When in doubt, Google can be the best resource to help track down info on your appliance. All it takes is Googling a specific appliance’s model number and you will generally get a lot of helpful results. You can also try narrowing the search by asking Google to search something like “[model number] control guide” or “[model number] spec sheet.”
If you are in the process of buying an appliance, ask your salesperson what they recommend you keep an eye out for feature-wise. By starting early in the process, you can get some hands-on, “live” help that you can take home and leverage.
There are so many resources out there that can be leveraged. Don’t be afraid to use them and when you have questions or get stuck, take advantage of what’s out there. If you’re finding that you’re at the end of your rope and have tried everything to no avail, please contact us and we’ll be happy to work towards an answer with you.
Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you are an American with a disability we are here to help you. Please call our disability services phone line at 309-691-4100 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for any American with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
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