Diagnosing Error Codes for your Speed Queen Washer

One of the most frustrating things is when your Speed Queen washer starts popping up error codes. There may be a lot of questions, concerns, and overwhelming thoughts…how much is this going to cost? Can I fix this myself? Can I really not use my appliance anymore?

 

 

DIY Your Speed Queen Errors

Most of the time, it is just best to call a repair technician in your area that can come and troubleshoot your appliance. However, if you are like many people, you might just want to DIY the problem yourself.

This post is for those DIY fanatics. Below is a list of just a few of the error codes that may be popping up on your washing machine.

Error Codes

Error Code	Description	Solution
Er. dr, Er FL, Er nF,Er. PS	Issues with water level	Make sure hot and cold water faucets are turned on. Make sure that the fill hoses are not kinked or twisted. Clean the screens in the water mixing valve and the filter Unplug the machine for 15 seconds to clear this code.
Er . dll	Door will not unlock	Unplug the machine for three minutes to unlock the door.
Er ub	Wash Load is unbalanced	Use proper load size
E Ht, E:HT, E:Ht	Heater Error	Replace inoperative heater circuit components
CLoSE door or do	Door is Open	Door is not closed during an active cycle. If door is closed, check for improper wiring or faulty door switch.
E dS or Er, dS	Voltage Configuration	Unexpected supply voltage. Check the harness connections between the front end control and the drive board.
E nr or Er, nr	Drive Board Not Ready	Hardware failure. Try cycling power to machine before replacing drive board.
E bS or Er, bS	Drive Board Shorted	Hardware failure. Try cycling power to machine before replacing drive board.
E Co or Er, Co	Drive Board Communication Error	Communication failure. This error is caused by certain cycle counters that need to be reset by restarting the control. Unplug the washer, wait 30 seconds and then re-apply power to clear the error.
E Sd, Er, Sd, ESd	Slow Drain Error	Water is not draining as quickly as expected in any cycle step that drains water during the cycle. The machine control will light the right-most decimal point even after the drain error display has cleared.
E SudS or Er, SL	Suds Lock Error	In the spin steps, if the control determines that there are suds in the machine after running all Suds Removal Routines programmed to run, it will display a Suds Lock Error at the end of the cycle after the door is opened.
E Ld or Er, LE	Water Leak Drain Error	If there is a leak during the water leak detection of the cycle when programmed on, an error will display after the door is opened at the end of cycle for 1 minute. It will clear after 1 minute or until a key is pressed. If the water level has dropped more than an acceptable amount during a water leak drain check, the control will save a water leak drain error status and will continue the machine cycle.
E d 22 or Ed, 22	Over Motor Temperature Error	Motor temperature is detected to be too high. Check that drum spins freely when empty. Check for overloading of machine. Check motor harness for damage.
E d 29 or Ed, 29	Motor Not Connected Error	The motor or one of its electrical phases is not connected. Check that the harness from the motor to the drive board is fully plugged in on both ends and that there is no damage to the motor harness. Make sure to push in the motor harness on both ends just in case it is a little loose and not fully inserted.
E d 45 or Ed, 45	Door Lock Pin HW On/Off Fail Error	Need new hardware: Hardware failure
E nr or Er, nr	Drive Board Not Ready	Hardware failure. Try cycling power to machine before replacing drive board.
E d 46, Ed, 46 E d 47 Ed, 47 or E d 48 or Ed, 48, E d 49 or Ed, 49 or E d 50 or Ed, 50	Heater Pin, Hot Valve Pin, Cold Valve Pin, Detergent Valve Pin, Softener	Hardware failure. Unpower to clear error. Replace drive board if error persists.
E d 51 or Ed, 51	Inrush Pin HW On/Off Fail	Hardware failure. Unpower to clear error. Replace drive board if error persists.
E d 51 or Ed, 51	Voltage Doubler Pin HW On/Off Fail	Hardware failure. Unpower to clear error. Replace drive board if error persists.
E d 53 or Ed, 53	Door Lock Select Voltage Pin HW On/Off Fail	Hardware failure. Unpower to clear error. Replace drive board if error persists.
E d 54 or Ed, 54	Pump Pin HW On/Off Fail	Hardware failure. Unpower to clear error. Replace drive board if error persists.

For a more exhaustive list please check out Speed Queen’s SpinSights.

Ultimately, if you are confused about whether or not you can fix the problem yourself, you should just call a service technician in your area.

Speed Queen Warranty

Make sure that you know your warranty information before you call any type of service. Speed Queens usually come with a 3,5, or 7-year warranty. So, it is important to know when you purchased your washing machine to know if it is covered or not. If you have any questions about when you purchased your appliance or whether or not you have a warranty, feel free to call up Kelly’s Appliance and we can help!

In most cases, if you are in your warranty you will want to contact a service, because if you try to DIY the problem then it is likely that your warranty becomes void.

Purchasing a New Speed Queen Washer

If your washing machine has exceeded 10 years, then it is likely time to buy a new washing machine. It might not be worth the hassle of troubleshooting or calling a repair technician.

So, if you are in the market for a new washing machine and you are in the Salem, Corvallis, Eugene, or Medford area Kelly’s Appliance would love to speak to you about our line of washing machines.

Please call us and ask about our availability.